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The following statement
details REALSERVE Pty Ltd.
policies relating to your
personal information.
Your personal information is
important to us:
REALSERVE recognises that
your privacy is very
important to you and that
you have a right to control
your personal information.
We know that providing
personal information is an
act of trust and we take
that seriously.
REALSERVE & best practice
privacy standards:
REALSERVE is committed to
protecting your personal
information. We believe that
our privacy policy is both
fair and represents industry
best practice. The Internet
Industry Association is
developing a
Code
which provides a high
standard of privacy
protection. REALSERVE is
committed to complying with
this Code, and building on
the high levels of trust
that it enjoys with it's
tens of thousands of
customers. REALSERVE will
comply with any laws
introduced to strengthen
protections for consumers'
privacy.
What information we collect
about you:
REALSERVE will not collect
or monitor any personal
information about you
without your consent. Only
information you provide
REALSERVE with directly will
be collected, such as
through subscribing to
various products & services,
or identifying yourself when
requesting information to be
sent to you. The only
personal information we
collect is what you tell us
about yourself. For example,
when you fill out a request
form, we collect the details
you enter to enable us to
post information to you.
When you answer questions
about what you would like to
see we keep this information
so as to better serve you.
REALSERVE's use of
"cookies":
REALSERVE uses "cookies" to
help enhance your experience
on the site. Cookies are
pieces of information that a
website transfers to your
computer's hard disk for
record-keeping purposes.
Most Web browsers are set to
accept cookies as the
default. However, if you do
not wish to receive any
cookies you may set your
browser to refuse cookies.
If you turn off cookies we
cannot, for example, fill
out forms automatically with
details you have previously
given us.
The
use of cookies can enhance
your experience on the
REALSERVE site, by
remembering information that
you have previously given to
us. They can make it easier
for you to fill out forms
and can ensure that
information provided to you
is most relevant to your
interests. Cookies can also
provide us with information
on how our customers use our
website so that we can
continually improve the
design of the web site.
Cookies themselves do not
contain personal information
about you. They simply
operate as a unique
identifier which helps us to
know what our customers find
interesting and useful on
our website, almost like a
continuing questionnaire.
REALSERVE does not store any
personal information inside
cookies, although the cookie
may identify the user's
browser.
Using & disclosing your
personal information:
REALSERVE will not use or
disclose any specific
information about you
without your consent, unless
required by law. REALSERVE
and its affiliates recognise
the trust you place in us
when you give us personal
information. We will not
disclose specific
information about you and
your business to any other
company without your
explicit consent.
Information & Promotional
Emails:
From
time to time we will send
you relevant information
emails regarding products
and services which you have
previously registered your
interest in. If you are
receiving promotional
information from REALSERVE
and do not wish to receive
this information any longer,
you may request to
unsubscribe from our mailing
by
clicking here.
Storage & security of your
details:
REALSERVE will endeavour to
take all reasonable steps to
keep secure any information
which we hold about you, and
to keep this information
accurate and up to date. In
addition, REALSERVE's
employees and data
processors are obliged to
respect the confidentiality
of any personal information
held by REALSERVE. However,
REALSERVE will not be held
responsible for events
arising from unauthorised
access to your personal
information. We encourage
you to play an important
role in keeping your
personal information secure,
by maintaining the
confidentiality of any
passwords and account
details used on the
REALSERVE website.
Accessing, changing &
deleting information we keep
about you:
Your
trust in REALSERVE is very
important to us. If at any
time you want to know
exactly what personal
information we are holding
at any particular time,
click here.
Further information on
privacy:
If
you would like to obtain
further information about
privacy issues in Australia,
please visit the
Australian Federal Privacy
Commissioner's
website.
This
is REALSERVE's current
Privacy Statement. REALSERVE
may at any time vary the
Privacy Statement by
publishing the varied
Privacy Statement on the
REALSERVE website.
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