About Realserve
Nigel Waller founded Realserve 20 years ago when he identified the opportunity to provide plans and surveys to the commercial property market. Using his extensive real estate management experience he has evolved the business and the team to deliver the most precise building and site measurement services available for retail, commercial or industrial properties.
With offices spread across key locations in Australia and New Zealand, Realserve has a team that embraces the core values of Responsiveness, Expertise, Accuracy and Leadership.
Realserve uses the latest digital laser measuring equipment to provide clients with accurate drawings. Our specialties initially included the preparation of Existing Conditions Drawings (Architectural Surveys), Lettable Area Plans (PCA / PCNZ / BOMA Surveys) and Marketing Drawings. We now incorporate land surveying in our range of services and have become industry leaders in the uptake of 3D laser scanning and BIM services.
Our unique and broad knowledge base of surveying and architectural drafting provides our clients with a strong skills bank that has placed Realserve as a national leader in our field throughout Australia and New Zealand.
The Realserve team has a very clear goal of being the leader, setting standards, in providing survey accurate plans in a consistent, efficient, and innovative way. We want to help people who either own, rent or are looking to buy or develop commercial property, by creating the accurate plans they need to be efficient, save money and save time when making decisions.
10 Reasons to choose Realserve
20 years of experience.
Realserve has been operating for over 20 years and the team has hundreds of years of combined experience in surveying and drafting. The company was started with its roots in the commercial real estate space with a focus on solving the common problems being faced in the industry.
Commercial property market specialists.
Realserve has always focussed on the commercial property market for retail, industrial or commercial buildings and sites. This level of concentration has enabled us to develop our level of expertise and knowledge, through working with professionals in various job functions across the Architectural, Engineering, Construction, Sales, and Property Management sectors of the property industry.
Leaders in Property Council of Australian Method of Measurement.
We are known in the industry as the market leaders when it comes to applying the Property Council of Australia Method of Measurement. With our deep understanding of the commercial property space combined with our surveying expertise we can deliver precision, accuracy and contextually relevant outputs for Industrial, Retail and Commercial properties every time.
The latest technlogy & measuring techniques.
We are constantly adopting the latest measuring technologies and techniques within our business. Our equipment includes the more recent Matterport 3D hardware used for 360 degree virtual tours, and RPA drones used for Aerial Surveying. It means we can take our knowledge of traditional practices and apply it to current expectations.
A national team with local knowledge.
We give you the benefit of a National project manager who can administer projects on your behalf, liaising with our teams located in offices spread across the Country. This means that no matter where you're based or where your site is located, we can provide regional or metropolitan service, and deliver plans in accordance with the local requirements. In many cases, Surveying legislation, Land Title Office processes and local government requirements can differ between States or regions. Our National scale company with local teams positions us to provide relevant and actionable insights applicable to your area.
Abreast of current legislation.
We keep a keen eye on any legislation changes to make sure our team are fully aware, trained and ready to adapt new laws to the outputs we create. We find in many situations that property owners, developers, real estate agents or even architects may not be abreast of current changes to legistation.
Bespoke solutions to suit any situation.
Realserve has a large team but we act like a small business with the ability to liaise with you and ensure that we tailor and deliver bespoke solutions to suit your commercial property requirements.
Superb safety record.
Every team member is trained on current Occupational Health & Safety or Workplace Health & Safety requirements to ensure they know what to do from the moment they step onto your site. The safety of our teams, clients and the public is of utmost importance to us and all staff perform a site specific online risk assessment for commencing any work.
Direct communication.
We don't have call centres or layers of support teams getting in the way of direct, concise and accurate communication. It is imperative for us that you can talk directly to a relevant team member to get the outputs you need.
Consistent, dependable & reliable.
20 years of operation demonstrates our ability to provide consistent, dependable and reliable results for our Clients. Many of them return year after year for new projects.
Our core values.
The Realserve business was built with four core values in mind. Our teams operate with Responsiveness, Expertise, Accuracy and Leadership across all aspects of our services so that you can rely on us to deliver the data and clarity you require.
Responsiveness
We understand that the work we do and the time frame we do it in has a significant impact on the success of your project. That is why we ensure we deliver your project on time. To achieve this we thoroughly plan and use resources effectively while keeping communication open at all times.
Expertise
Our individuals that make up our team are the best at what they do, that is a prerequisite for any member joining Realserve. That level of expertise ensures the team functions like a well-oiled unit to deliver first class results for every project. Our goal is to continually produce industry-leading outcomes using our skills, expertise and the latest available technology.
Accuracy
Delivering absolute precision and accuracy for every measurement we take or plan we create is the key driver for the Realserve team. We seek to empower our clients with the best information, in the best & most relevant format available. We will customise and tailor plans and your building data to ensure you have the level of detail you need to make effective and informed decisions.
Leadership
Real leadership is the pursuit of openness and honesty, and a determination to find a better path forward. We continually explore ideas that will deliver superior results for our clients. We go where our clients need us forging the way with world-class technologies and innovation.
Who has Realserve worked with?
The Realserve team has been privileged to work with many of Australia’s leading companies to deliver site measurement and documentation services. Our team has 20 years of experience working in a variety of locations including difficult environments like hospitals, retail shops, construction sites or industrial facilities. Our extensive experience stretches across project management and administration of large-scale, multi-site projects to local, single-site locations.
Speed, precision and technology.
At Realserve, we understand that the work we do and the time frame we do it in has a significant impact on your project’s success. That is why we emphasise efficiency and effectiveness. To achieve this requires significant teamwork and profound technical knowledge, a rare combination that makes our work first class.
Our commitment to the latest technology and innovation means we measure with absolute precision and accuracy. You can then plan, build and market with total confidence in the solutions we provide you. We have the commitment and capability to provide worldwide support since we travel locally, nationally and internationally — wherever our clients need us.