Matterport 3D Virtual Tours for Property Marketing and Visualisation in Melbourne
Whether you need a virtual tour, remote property inspection, 3D walkthrough or remote building inspection, Realserve has been delivering property visualisation and reality capture solutions since the technology first emerged. Realserve uses Matterport technology to create interactive 3D virtual tours that allow prospective tenants, purchasers, project teams and stakeholders to explore a commercial property remotely, at any time, from any device.
Whether you know Matterport by name or you simply need a virtual tour for your leasing, sales, design or development project, our Melbourne team can capture your property and have a live, shareable tour delivered and ready to use.
Want a quote? We respond the same business day.
Why Matterport Virtual Tours in Melbourne are ideal for leasing and sales campaigns
- Reduce unnecessary inspections
- Allow interstate buyers and tenants to inspect remotely
- Answer common questions earlier in the campaign
- Improve the quality of enquiries
- Support Information Memorandums and online listings
- Give stakeholders access without arranging site visits
What can our team in Melbourne provide with a Matterport virtual tour?
A Matterport virtual tour is an interactive 3D walkthrough of a real property, captured on-site and hosted online. It is not a video — it is a navigable environment that allows the viewer to move through the space at their own pace, stop anywhere, look in any direction and get a genuine sense of the property’s layout, scale and condition.
Viewers access the tour through a standard web browser on a desktop computer, tablet or smartphone. No special software or app is required.
A Matterport tour includes:
- First-person walkthrough — navigate through the property as if you were physically there, moving between rooms and spaces at will
- Dollhouse view — a complete 3D overview of the entire property from above, showing how spaces connect and relate to each other
- High-resolution panoramic imagery — detailed 360-degree views from every scan position throughout the property
- Measurement tools — users can measure distances and dimensions directly within the tour, useful for preliminary space planning and fitout discussions
- Shareable link — the tour is delivered as a hosted link that can be shared with prospective tenants, purchasers, contractors and stakeholders via email, listing portals or IM documents
- 3 months hosting included — standard hosting for the duration of a typical leasing or sales campaign, with extension options available
Matterport virtual tours for agents, property managers, architects and engineers in Melbourne
A Matterport virtual tour gives prospective tenants,buyers and project teams the ability to inspect a property without setting foot in it. For Melbourne commercial agents, leasing teams, property managers, architects, designers, engineers, and other trades involved in developing or improving spaces, this has practical value across a number of situations:
- Leasing campaigns — allow interstate or time-poor prospective tenants to conduct a thorough remote inspection before committing to a physical visit, improving the quality of enquiries you receive
- Sales campaigns — give buyers a complete picture of the property as part of your IM package or online listing, before they attend site
- Information Memorandums — embed or link a virtual tour in your IM to differentiate the campaign presentation and give buyers a richer experience of the asset
- Tenant marketing — share the tour with shortlisted tenants during lease negotiation to assist with fitout planning and space decisions
- Property management — begin marketing a vacancy the moment a tenant gives notice, without waiting for the space to be vacated or arranging repeated inspections
- Multi-site and portfolio management — maintain a library of current virtual tours across a managed portfolio, accessible to stakeholders at any time without arranging site access
- Remote stakeholder access — allow investors, asset managers, contractors or facilities managers to review a property without travelling to site
- Healthcare, aged care and childcare facilities management — Support leasing, sales campaigns, stakeholder reviews and facilities management with a visual record of the asset.
- Design and development Projects — provide architects, designers, engineers and project teams with a detailed visual record of the existing space to assist with concept design, planning, coordination, fitout decisions and stakeholder reviews.
Project examples of work we have previously completed
Browse actual examples of work we have completed in Melbourne and other states.
Using 3D scanning to create a new retail tenancy plan in Sydney
The Realserve surveyors in Sydney were engaged by Lendlease to create new retail tenancy documentation in their shopping centre at Erina Fair. Instead of using traditional survey methods we used a Leica BLK to create a 3D scan of the 130 square metre area.
IPMS Survey for a commercial building in Australia
The International Property Measurement Standard (IPMS) is a standardised and globally applicable method for measuring property. This global method of measurement is being introduced gradually into Australia
How 3D Scanning Geospatial Technology can create a Volumetric Analysis
With our expertise in reality capture we used 3D geospatial surveying techniques to determine the quantities & value of material onsite to estimate haulage costs.
Do you need a Matterport tour or a 3D laser scan?
This is the most common question we receive, and the answer depends on what you are trying to achieve.
Choose a Matterport virtual tour if:
Your goal is to market, lease or sell a property, enable remote inspections, or share a visual record of a space with prospective tenants, purchasers or stakeholders. A Matterport tour is the right tool for commercial property campaigns — it is fast to capture, straightforward to share and designed for the people who need to understand a space without visiting it in person.
Choose a 3D laser scan if:
Your goal is to accurately document a building for design, fitout, refurbishment, BIM modelling or construction purposes. A laser scan captures significantly more precise measurement data and produces outputs — point clouds, CAD files, Revit models — that architects, engineers and builders work from directly.
Need both?
For clients who need a virtual tour and survey-grade data from the same site visit, Realserve can capture using NavVis VLX technology, delivering an interactive walkthrough experience, survey-grade point cloud data, floor plans, site plans and accurate area calculations — all from a single mobilisation. This is particularly efficient for asset managers, facilities managers and development professionals who need both marketing and technical outputs for the same property.
Can you get measurements for a site in Melbourne from a Matterport tour?
Yes — with an important qualification that is worth understanding before you rely on them.
Matterport tours include built-in measurement tools that allow users to measure distances and dimensions directly within the virtual environment. These measurements are useful for preliminary space planning, fitout discussions and remote decision-making. They give prospective tenants and designers a practical working reference before committing to a physical inspection or formal survey.
However, Matterport measurements should not be used for lease agreements, NLA or GLA calculations, PCA-compliant area reporting or any purpose requiring certified survey accuracy.
For those requirements, a dedicated leasing survey performed by a qualified survey team is the appropriate product.
Many Melbourne clients choose to combine a Matterport virtual tour with a leasing survey so getting both the marketing benefits of the interactive tour and the certified area measurements required for the lease.
This is an efficient approach and one we can coordinate as a combined scope in a single site visit where practical.
What's included and how do we deliver our Matterport tour service in Melbourne
Once your Matterport tour is captured and processed, you receive:
- A hosted interactive virtual tour accessible via a shareable web link
- High-resolution panoramic imagery throughout the property
- Dollhouse and floor plan views within the tour interface
- Built-in measurement tools for user reference
- 3 months hosting as standard — sufficient for most leasing and sales campaigns
- Access permission management — the tour can be shared openly or restricted to specific recipients depending on your campaign requirements
The tour can be shared directly with prospective tenants and purchasers, embedded in listing portals such as REA Commercial and Domain Commercial, included as a link in IM documents, and accessed on any desktop, tablet or mobile device without requiring specialist software.
After the campaign:
At the end of the hosting period, models can be archived and reactivated if required (for a small fee).
For clients who want to retain and reuse the underlying data, Matterport supports export options including point cloud and model formats such as E57, OBJ and MatterPak, depending on project requirements.
These exports can be used for future modelling, design, documentation and asset management workflows.
The property types in Melbourne we can create Matterport Tours for
Our Melbourne team provides Matterport virtual tours across all major commercial property sectors.
Commercial Office
Office tenancies, whole-floor spaces, strata offices and mixed-use commercial buildings throughout Melbourne’s CBD, inner suburbs and metropolitan corridors. Virtual tours are particularly effective for interstate tenants evaluating Melbourne office space, or for campaigns where the quality of the fit-out is a key selling point.
Industrial & Logistics
Warehouses, distribution centres, logistics facilities and industrial estates across Melbourne’s major precincts. A virtual tour of an industrial property lets prospective tenants assess clearance heights, warehouse layout, dock configuration and amenity areas without attending site — reducing low-quality enquiries and making your inspection process more efficient.
Retail Property
Retail tenancies, bulky goods showrooms and shopping centre spaces. Virtual tours allow prospective retail tenants to assess a tenancy’s dimensions, layout and existing fitout condition before committing to an inspection.
Healthcare & Facilities
Medical centres, hospitals and healthcare facilities where ongoing asset management, contractor access and compliance documentation benefit from an accurate, accessible visual record. Our relationship with major commercial property managers in this sector means we understand the specific requirements for healthcare property documentation.
How our team in Melbourne works
- Get a quote — same business day
Contact us by phone, email or through our quote request form. You’ll hear from a real member of our Melbourne team the same business day. Most quotes are provided within one business day of your initial enquiry. - We confirm scope and arrange site access
Once engaged, we confirm the scope of the capture like which areas to include, any access restrictions, whether combined deliverables such as floor plans or a leasing survey are required and coordinate site access with the property manager, tenant, owner or site contact. - On-site capture by a trained Matterport specialist
One of our trained technicians visits the property and captures the space using Matterport equipment. For most commercial tenancies, capture is completed in a single visit. Larger or multi-level properties are discussed with you upfront. - Processing and quality review
Captured data is processed and reviewed before the tour is published. We check coverage, image quality and navigation flow before releasing the tour to you. - Delivery — live link ready to share
You receive a hosted tour link ready to share with prospective tenants, buyers and stakeholders. The tour is live immediately and accessible on any device without software installation.
Reasons to choose Realserve to prepare your site plan in Melbourne
- Same-day response.
- Quotes within 24 hours.
- Melbourne-based team.
- Matterport tours for all property types
- Trusted by property professionals for over 25 years
- Consistent deliverables across Australia
- National capability with local service
- Multiple deliverables from a single site visit
- Qualified surveyors and robust QA processes
- Fast response times and practical advice
- Technology selected to suit the outcome
For most standard commercial properties in Melbourne, we aim to attend site and have your virtual tour live within a week to ten business days from instruction.
For time-critical campaigns, let us know upfront. We can often prioritise capture and processing to keep your campaign on track.
Our Victorian team is based in Collingwood and works with property professionals across Melbourne and regional Victoria.
Through Realserve’s national network, we also support multi-site and portfolio projects throughout Australia.
Alex Medero
Senior Project Manager
James Hosking
Project Manager
Felix Tovar
BIM & CAD Team Manager
Matthew Vorbach
Survey Manager
Frequently asked questions about our site plan service in Melbourne
What is a Matterport virtual tour?
An interactive 3D walkthrough of a real property, captured on-site and delivered as a hosted web link. Viewers navigate the space at their own pace — moving between rooms, looking in any direction and getting an accurate sense of the property’s layout, scale and condition — from any desktop, tablet or smartphone without requiring special software.
Do I need a Matterport tour or a 3D laser scan?
It depends on your goal. If you want to market, lease or sell a property and allow people to inspect it remotely, a Matterport tour is the right product. If you need accurate building documentation for design, fitout, refurbishment or BIM modelling, a 3D laser scan is the better choice. For clients who need both, we can capture using NavVis VLX technology in a single site visit. See the decision guide above for more detail.
Can prospective tenants and buyers access the tour?
Yes. The tour is delivered as a shareable web link. You can share it with anyone — prospective tenants, buyers, contractors, investors — via email, listing portals or IM documents. It is accessible on any device without requiring specialist software. Access permissions can be managed if you need to restrict viewing to specific recipients.
Do viewers need special software to use the tour?
No. The tour works in any standard web browser on desktop computers, tablets and smartphones. Nothing needs to be downloaded or installed.
Can I get measurements from a Matterport tour?
Yes, for reference purposes. Matterport tours include built-in measurement tools useful for preliminary space planning and fitout discussions. They should not be relied upon for lease agreements, NLA or GLA calculations or certified area reporting. For those requirements, a dedicated leasing survey is the appropriate product. Many clients combine both — see the measurements section above.
Can you calculate lease areas from a Matterport scan?
Not reliably from the scan alone. Matterport captures can assist with understanding space layouts and generating indicative floor plans, but certified lease areas (NLA, GLA, PCA-compliant measurements) require a dedicated leasing survey performed by a qualified survey team. We can coordinate both in a combined scope.
How long is the tour hosted for?
3 months hosting is included as standard, which covers most leasing and sales campaigns. At the end of the hosting period, models can be archived and reactivated if required. Extended hosting and data export options are available — ask us when you enquire.
Can the data be reused after the campaign ends?
Yes. Matterport supports a range of export options including point cloud and model formats such as E57, OBJ and MatterPak exports, depending on project requirements. These can be used for future modelling, documentation, design and asset management workflows.
Can you scan large industrial sites?
Yes. Realserve regularly captures large industrial warehouses, logistics facilities, manufacturing sites, shopping centres, offices and healthcare facilities. The most appropriate technology depends on the size of the site and the intended use of the data — we will advise on the best approach for your project as part of the quoting process.
Can I get a virtual tour and a floor plan or leasing survey from the same visit?
Yes. A combined scope covering a Matterport virtual tour and a measured floor plan, site plan or leasing survey can often be captured in a single site visit. This is the most efficient approach and reduces disruption for tenants and site contacts. Let us know your full requirements when you enquire.
Can I use a Matterport tour on my website or on commercial real estate websites?
Yes. Matterport tours are delivered as a shareable web link and can be embedded on websites, included in Information Memorandums (IMs), shared via email, and used on platforms such as REA Commercial and Domain Commercial (subject to platform requirements).
Our service locations in Melbourne and the rest of Australia
Realserve has offices located around Australia. We have an experienced team that can deliver many types of surveying as well as 3D laser scanning and building modelling.
With offices in each capital city that have skilled surveyors and trained 3D laser scanning technicians available, we can visit any type of site with a support network that can produce survey documentation, create models and other documentation as required.
If you have multiple sites that are spread across a region or interstate we can also co-ordinate for our team to conduct the required surveying at each location & then co-ordinate all the data to be processed centrally.
This essentially means we are able to provide national service coverage as well as a very strict consistency in terms of the survey documentation, 3D scanning or modelling data that needs to be produced.
About Realserve
Realserve has been delivering building documentation, leasing surveys and reality capture services for the Australian commercial property industry for over 25 years.
Our Victorian team is based in Collingwood and works with commercial agents, leasing teams, property managers, asset managers and facilities managers across Melbourne every day.
Our Matterport specialists are trained technicians working within a team of qualified surveyors. Where your project requires both a virtual tour and certified survey data, we have the in-house capability to deliver both without engaging separate providers.
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Realserve Pty Ltd in Collingwood, Melbourne
4 Robert Street
Collingwood
Melbourne, Victoria 3066